It is Friday, early morning, 6.30 am to be exact. Alarm wakes me up so I can call off sick, as I’m not feeling well. I wait few minutes to be fully awake and then I try to call. No one answers. I wait two minutes and phone again. Still nothing. It’s already 6.45am. But… third time lucky, they say. I call again. So called “Supervisor: J. picks up, in the background I can hear energetic African music – means she just came and still plays it on her phone. She’s always late.
I tell her all I have to say. Procedure is that she has to ask what is the reason for my absence, what is wrong with me.
– I have a flu. I have been feeling unwell for the last few days and today is just too much… – I say. And it’s the truth.
Now she should inform me – even though I know that, but it is the procedure – that I should call before 2pm if I am coming on monday or no. As it was a weekend coming up, I could also call on Sunday. But instead “supervisor” J. says:
– Yeah, whatever – and hangs up the phone.
Yesterday morning I called off sick because I’ve pulled some muscle in my lower back and I’m in pain. I can’t even sit… Our procedure is that we need to call again later in the day to let them know if we are coming the next day or not. We should call before 2pm. So I did. Twice. No one picked up the phone so I thought that when they see that I called twice, they would call me back. No one did.
Today I supposed to start at 11.30am and exactly at this time supervisor M. called me to ask if I am coming. I explained to her I called twice yesterday, no one picked up, no one got back to me. She wasn’t happy.
Looks like supervisor R. couldn’t be bothered to find out yesterday if there is enough staff for today. I understand that sometimes it is very busy and chaotic in my place, and there might be no time to pick up phones. But that’s why I thought R. would call me back when she sees the miscall – to check if I am coming back. This time – 2pm – is early enough for them to find a cover for the absent person. But it only works if you pick up the phone – or at least call back to find out. But I think R. didn’t do that because today’s late shift (starting at 11.30) is not her shift. It is M.’s shift – it is M.’s problem.
There is a big print on the glass in the office that says we always need to call them if we can not come to work. I am going to write on it – in my hand-writing – that they should pick up the phone! Or call back. If I didn’t call I would be in trouble. If they don’t communicate between each other – it is normal. Team work, ha? Communication? Nah… What for? Not my shift – not my problem.
He has good communication skills
As I promised in my previous post, here is my drawing. 🙂
This is how I was ordered to carry on a task. As I remember the dialog went like:
– When it’s not busy you can go around and clean tables, keep restaurant clean – said manager to me.
– Ok, I’m just waiting for these people to pay – as there were 2 customers getting their food.
– GO, CLEAN THAT TABLE NOW – was his answer, as pictured above.
I really like my drawing, even though it is pretty amateur, but he looks very similar to the original! If you could imagine that shirt he is wearing is in shades of pink, violet and purple, and he has a tanned complexion it would be like seeing his photo – well, almost… 😉
Now I am going to try to draw a Grumpy Doctor 😀